Recruiting Now - Executive Operations Assistant

Role Type: Full Time (37.5 hours/week or Part Time to Full Time) - Full details on Job application page (link below)

Location: Hybrid (3 days in Shedfield, Southampton / 2 days Remote)

The Role Overview

ThinkEngine is looking for a driven, organised, and creative individual to join our award-winning team. This is a unique dual-role, split 50/50 between Executive Assistant duties (supporting the leadership team and business operations) and Digital Marketing delivery (creative, marketing, and client support).

This is the perfect opportunity for someone who loves variety. One hour you might be managing the leaderships team schedules or streamlining internal processes, and the next you might be designing social graphics, building automation workflows, or analysing client SEO performance. Key Responsibilities

This role is split into two core areas:

1. Executive Operations & Support (50%)

You will act as the "right hand" to the leadership team, ensuring the business runs smoothly.

Diary & Inbox Management: Organising Directors’ schedules, booking meetings, and filtering/prioritising email communications to ensure efficiency.

Client Liaison: acting as the first point of contact for key clients, handling administrative queries, and ensuring high levels of service.

Project Operations: Assisting with the tracking of client projects, ensuring deadlines are met, and helping to manage resource allocation (traffic management).

Internal Admin: Overseeing administrative/office tasks for our team, preparing meeting agendas/minutes, and assisting with basic finance admin (expenses/invoicing/bookkeeping preparation).

Process Improvement: Proactively spotting ways to improve internal workflows to supercharge the team's productivity. We want to hear your input - don’t hold back!

2. Digital Marketing Delivery (50%)

You will get hands-on with client accounts, learning and implementing the latest digital strategies.

Content Creation: Designing assets for social media and digital campaigns (using tools like Canva or Adobe Creative Cloud) and writing engaging copy etc.

SEO & Analytics: Implementing on-page and technical SEO updates, and using analytics platforms to build performance reports for clients.

Website Management: Updating content via CMS platforms and ensuring client websites remain current.

Marketing Technology (MarTech): Utilising AI automation workflows, setting up conversational marketing tech (AI Chatbots), and harnessing data to improve client ROI.

Email Marketing: Designing and scheduling email campaigns.

Idea Generation: be creative and develop ideas to client projects and internal delivery across ThinkEngine and our sister company, Cogs AI.

Desirable Skills & Attributes

We don't expect you to know everything on day one, but we need you to have the right mindset and foundation.

Highly Organised: You naturally bring structure to chaos. You are dependable, punctual, and can manage multiple priorities without dropping the ball.

Tech Savvy: Confident with Microsoft Office/365 and MacOS. Experience with a Website CMS (e.g., WordPress, Wix etc) and design tools (e.g., Canva/Adobe) is highly desirable.

Strong Communicator: You have excellent written and verbal English, comfortable speaking with senior stakeholders and clients.

Proactive Attitude: You don't wait to be told what to do; you spot problems and suggest solutions. You aren't afraid to challenge us with new ideas.

Discretion: As an EA, you will handle sensitive business information with confidentiality and integrity.

Hunger to Learn: You are enthusiastic about AI, automation, and the future of digital marketing.

Why Join ThinkEngine?

Career Growth: We provide a full training programme (we don’t just say it, you get hands on quickly with an intensive and well-structured!). You will receive ongoing commercial and personal development from the management team to help you become a marketing and operations expert.

State-of-the-Art Office: Work from our modern offices in Shedfield, with the flexibility to work remotely two days a week. Free parking and hot drinks on site.

Real Impact: We are far from a stiff corporate environment. You will be a vital part of the team where your ideas are heard and implemented.

Sustainability: Join one of the few agencies to achieve Carbon Neutral Plus status on multiple occasions.

Culture: We go above and beyond to reward our employees, nothing is more important than their impact on the business! Every quarter we have a dedicated ‘team day’ and do something fun, in recent times we’ve facilitated team boat days to the Isle of Wight, ran exclusive events at Southampton FC’s St Mary’s stadium and enjoyed team barbecues/lunches. Our team’s next upcoming event will be the prestigious Royal Ascot!

Apply Now